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Tickets & Museum
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To cancel the membership, a cardholder must request this in writing. Download the cancellation form, fill it in and send it back with an attached photocopy of your national ID card. Or otherwise, you can fill in the form Online transactions.
In the case of minors, you must also attach of photocopy of the national ID card of the father, mother or legal guardian of the minor.
Once the cancellation has been made, you will receive a letter of confirmation. We remind you that the cancellation of a membership card implies the loss of all season tickets in the name of the cardholder.
We remind you that in order to cancel your membership before the renewal period you must send your request before the date of 31/10.
The request to cancel your membership can be sent by email, fax, or in person.