The Members ombudsman is a single person body that is independent from the club, and whose role is to cater for, assess and defend the rights of members in relation to the Club, and also to maintain and update the membership list. This person’s functions are:
Club members may request the intervention of the Ombudsman whenever they feel this would be appropriate by presenting their claims and suggestions either in writing or in person to the office of the Members ombudsman, at the Seu Social, access 14 or 15, or by regular mail (Av. Arístides Maillol, s/n 08028 Barcelona), or by phone or fax (934963778).
The claim or suggestion may also be sent by email, firstname.lastname@example.org, but must be ratified afterwards. This ratification is not necessary when using an electronic signature.
The document must be signed, must be clear and concise, and must state:
The Ombudsman’s office is open from 8:30 to 13:30 and from 14:00 to 17:00 from Monday to Thursday and on Fridays from 9:00 to 15:00.