OAP Online. General questions:

What administrative tasks can I do on-line?

What administrative tasks can I do on-line?

How can I view and modify my penya’s information?


OAP Online. Problems signing in

don’t remember my key code. What can I do?

I don’t remember my PIN number. What can I do?

I don’t have an email account, or I don’t remember which account I have activated for this service. What can I do?

 

What administrative tasks can I do on-line?

Consult the list of administrative tasks available.

What do I need to work on-line?

For any kind of consultation or action, you need to be the authorised user of your club (usually the President)

Go to the OAP Online page. You must identify yourself using your penya’s KEY and PIN Code. If you have any difficulty entering the area of administrative tasks, consult the “Access Problems” page.

For your security, you should also introduce the text represented in the image. For more information consult “Issues concerning security and privacy”.

How can I view and modify my penya’s information?

For any kind of consultation or action, you need to be the authorised user of your club (usually the President)

Once you have entered the OAP online site and identified yourself correctly as a penya, you can consult and modify on line rasks. For security reasons, some modifications will require you to verify them via an email and/or identify yourself again as a penya. Those tasks which cannot be done online should be done via the usual OAP contact channels.

I don’t remember my key code. What can I do?

If you need your penya key code and don’t have your card at hand, you can look it up on the OAP page.

I don’t remember my PIN number. What can I do?

Go to OAP Online. Go to the option “Remember my personal code” and follow the instructions. During this process you will be required to verify your identity via series of checks.

I don’t have an email account, or I don’t remember which account I have activated for this service. What can I do?

To recover your active email address, contact the OAP through the other channels detailed on the OAP page. A series of validation tests will be required to ensure security.

You must have a valid current email address to carry out administrative tasks online, if you don’t have an email account, you should carry out these tasks through the channels detailed on the OAP page.

OAP Online. Issues concerning security and privacy

For your security, certain processes will require you to identify yourself on more than one occasion.

For your security, some modifications require validation via email confirmation. If you receive any request or notification in your email without having requested it, please ignore it. If this happens repeatedly, please contact the OAP.

As a preventative measure to avoid the use of automatic processes, some forms will require you to introduce verification codes in order to proceed.

As a preventative measure to avoid identity theft, repeatedly failed attempts to access the service will result in the account in question being blocked for a period.

Information concerning data protection and privacy

Important: Club will NEVER telephone, send you an email or SMS requesting your pin or personal or bank account details.