The Penyes Department sent out the credentials for this season during late October to the nearly 1500 supporters clubs which fulfil the requirements.
The credentials were sent by recorded delivery, so should they not arrive at the correct destination, they will be returned to the Club offices. If you have not received the credentials over the next few weeks, please contact us at firstname.lastname@example.org and let us know what the problem is, so that we can resolve the matter.
The 2012/13 credentials must be presented from December 1st and from that date they must always be presented. The first game at which the new credentials was required was the league game against Athletic Bilbao on December 1st.