Ray Pimienta


Ray Pimienta is the Manager of CRM Systems Development for the Miami Dolphins. With 15 years of web and application development experience, Ray has been focused on the enhancement and optimization of CRM for both business and football operations, while also working hand-in-hand with many areas of the organization to improve fan experience, generate revenue and provide a solid foundation for business analytics and reporting. In addition, Ray has been instrumental indeveloping the next generation Miami Dolphins mobile app, integrating CRM, ticketing, parking, point-of-sale, in-seat ordering and beacon systems to provide a total “mobile wallet” fan solution.



Modernizing Game Day

In their 50th season, amid a $425 million stadium modernization, learn how the Miami Dolphins are harnessing technology and data analytics to provide an enhanced consumer experience and create new revenue opportunities.